Aspen Dental reviews and complaints 1
View all 1637 complaintsAspen Dental - 3 malpractice and consumer fraud
Hello, I believe 100% that Aspen used sales tactics on me sneaking additional charges in and no giving any information on my dental insurance coverage. Additionally, malpractice has been performed. I was overdiagnosed for gingivitis and they continued to tell me I needed to come in to do different procedures like scaling and root planing while my insurance saw from my Xrays and told them it wasn't required. They added small charges to my account without any notification or reason for the additions. Additionally, I believe they held back information they sent to my insurance to prevent the evidence of malpractice and to elongate the claim process. Finally, I got a cavity filled in and it has been extremely sensitive and in pain for the last year. Absolute crap company that doesn't answer their phones and has unqualified employees. This is the Summerville, SC location.
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