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CB Furniture Stores Jackson Furniture / Catnapper 1910 SE King Edward Ave, Cleveland, TN, 37311, US
Jackson Furniture / Catnapper company logo
Jackson Furniture / Catnapper
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Jackson Furniture / Catnapper company logo

Jackson Furniture / Catnapper

1910 SE King Edward Ave, Cleveland, TN, 37311, US
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8:00 am - 5:00 pm
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12:24 am EST

Jackson Furniture / Catnapper - Sofa and loveseat

I purchased a couch and love seat manufactured Jackson Furniture / Cat napper from Conn's HomePlus in Raleigh, NC for almost $2000. The problem with the furniture is that it has a strong, very foul odor. I can taste it in the air, I smell it, it bothers my sinuses, sometimes makes my eyes water and gives me a sore throat.
It was a replacement for another sofa, but it has the same issue as the first one! After I investigated, I found out that both were manufactured in north Mississippi, so maybe both factories use the same supplier. A representative from Jackson Furniture / Cat napper did confirm that formaldehyde is used in their products, however, I can't say for sure if that's what the problem is.
I don't know if this furniture is only making me sick or slowly poisoning me because neither the manufacturer nor the retailer will help rectify the situation or give me any more information. There are some foul chemicals in this furniture that cause me health issues and so far the manufacturer and retailer seem to be trying to cover it up. If they don't care about people's health, I don't know if they can be trusted.

Desired outcome: tell me how to take this chemical out of my couch, or work with Conn's to give me a refund or replacement

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12:21 am EDT

Jackson Furniture / Catnapper - Catnapper automatic 2 recliners, couch automatic couch

All the products that are listed here have been digging into the hardwood floors causing deep gashes in my real hardwood floors The leather on the arms is pulling away from the rest of the chair. I paired around 3, 000 dolLars for my furniture and it was made ib Feb 2020 and it is now Oct 2020 and this furniture is falling apart as well as tearing up my real hardwood floors. This is just my last experiance with this company. I have a recliner that is sheeding the leather faster than I can sweep it up. I also bought living room suit prior that leaned out and was pealing. It also would not close and has been very poor quality. Dont buy this furture it will disappoint and waste your money.

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