Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Kroger 4264 Summer Ave, Memphis, TN, 38122, US
Kroger company logo
Kroger
reviews & complaints
Kroger company logo

Kroger

4264 Summer Ave, Memphis, TN, 38122, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
C
5:46 pm EST

Kroger - Manager

on 11/12/2023 I was in Kroger on Summer Ave in Memphis, TN. I asked to speak to mgr. on duty about opening a register. When mgr. came to the front, I thought he was a customer as he had nothing on to indicate he worked for Kroger, when I asked could he himself open a register his response was "I could but I'm not going to" I then asked him if he was refusing to help and his response was"that's exactly what I'm doing", I then informed him that I was going to contact and his response was, "go ahead I don't care they ain't going to do anything to me" sadly he is probably right but my local grocery store is happy, I over a 1,000 dollars a month at your business including fuel and the pharmacy, I will no longer settle for disrespectful employees when I am trying to help pay their pay check, unless some gesture of remorse ism shown I will Never shop Kroger again

Desired outcome: I would very much like an apology from mgr. in front of store employees to set the standard of what customer service is

Read full review of Kroger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.