Menu
For Business Write a review File a complaint
CB Residential Sales Ashton Woods Homes 1049 Keene Rdg Dr, Allen, TX, 75013, US
Ashton Woods Homes company logo
Ashton Woods Homes
reviews & complaints
Ashton Woods Homes company logo

Ashton Woods Homes

1049 Keene Rdg Dr, Allen, TX, 75013, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 6:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
V
6:16 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Ashton Woods Homes - Don't get back prepayment

I hope this letter finds you well. I am writing to address a matter concerning the prepayment of $10,000 made to Lexington Estates by Ashton Woods on May-June for the purchase. My wife, Aysel, and I entered into an agreement with your company to buy this property, and the prepayment was made in good faith as part of the initial transaction.

I regret to inform you that despite our commitment to the purchase, we have encountered significant issues with the lender involved in this transaction. These issues have made it impossible for us to proceed with the purchase of the property, despite our best efforts to resolve the situation amicably.

In light of these unforeseen circumstances and our inability to proceed with the purchase, I kindly request that you initiate the process for refunding the $10,000 prepayment we made to your company as soon as possible. We understand that there may be administrative processes and time frames involved, but we hope for your prompt attention to this matter.

We understand that situations like these can be complex, and we sincerely hope for a swift resolution to this matter. Your cooperation and understanding in this regard would be greatly appreciated.

If you require any additional information or documentation from our side to facilitate the refund process, please do not hesitate to contact us at [protected]/ [protected] or via email at [protected]@gmail.com

We look forward to a positive resolution to this matter and the prompt return of our prepayment. We have always held your company in high regard and trust that you will handle this matter with the professionalism and integrity we have come to expect.

Thank you for your immediate attention to this request. We anticipate a timely response from your end.

Read full review of Ashton Woods Homes
Update by Vasif Shamilov
Sep 03, 2023 7:34 pm EDT

I don't recommend anyone. Please, RUN AWAY. They dont give you money back is the lender is not approved. They are unprofessional. I want to find a way to contact with them. But don`t trust them.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.