Love's Travel Stop reviews and complaints 1
View all 153 complaintsLove's Travel Stop - Customer service at Subway
I sure hope I'm doing this right. I've never had to put a complaint in Ever until now.
My family and I were traveling for the Holiday when we stopped at the Loves located on I40 west and Arnot road in Amarillo Texas for a bite to eat. They were considerably busy when we arrived. There was 1 lady behind the counter doing her best to keep up. Then there were two other woman who came from the back with a cart of some kind. They were both laughing and smiling when they came out. Then the one I presume was in charge because she was telling the other girl what to do and repeatedly calling her "[censored]" or "This [censored]". My complaint is that even after she saw my two younger children in the restaurant she continued to use the foul language. To say it wasn't as bad because it was done in fun becomes irrelevant when it's done in front of small children. The young lady making our sandwich did apologize when she noticed the unprofessional names were bothering me. I'm sorry I did not get her name. I believe it was Amanda or Amy perhaps. The authority figure using the cuss words had a name badge on that read "Vanessa". The other young lady, the comments were directed towards name was Taylor if I remember correctly. I don't remember things as well as I use to anymore. To sum this up, I've never in my 57 years on this earth seen a more disrespectful unprofessional employee as I saw that evening. If when she saw my two boys she stopped with the foul language this wouldn't of ever been an issue and I wouldn't be bringing it to you now. Im including my email incase you send a response back to me. Thank you for the opportunity to tell you what happened.
God Bless
Debbie Pinkard
([protected]@gmail.com)
Desired outcome: Reprimanded
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