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Love's Travel Stop

Love's Travel Stop review: Customer service Store#738 1

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1:32 pm EDT
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On 8/1/24,Stephanie the cashier was rude and not very nice when I entered the store. She talked very badly about an employee named Jazzmine to me. She said she talks too much. Stephanie did this in front of a vendor that was checking out ahead of me. I use to be a Shiftlead at Walgreens and this kind of thing was NEVER acceptable. I completely my transaction and left because I was so angry and almost told Stephanie what I thought about her behavior. I have seriously thought about using Pilot across the street because I have had better service and been more respected as a customer. Talking about other employees to customers is just bad business practices.

Claimed loss: My respect for this company.

Desired outcome: Stephanie needs customer service training badly

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U. Fritsch
Aug 12, 2024 9:03 am EDT
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Love's Travel Stop really let professionalism slip with that interaction. Could’ve been worse—you kept your cool and didn’t let Stephanie’s behavior ruin your day. Sounds like they could take a page from your book on how to treat both customers and coworkers with respect.

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  2. Love's Travel Stop phone numbers
    +1 (800) 655-6837
    +1 (800) 655-6837
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  4. Love's Travel Stop address
    10601 N Pennsylvania Ave., Oklahoma City, Oklahoma, 73120, United States
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    Nov 28, 2024
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Love's Travel Stop is ranked 30 among 124 companies in the Retail Stores category

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Customer service Store#738
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