Menu
For Business Write a review File a complaint
CB Theme Parks Six Flags Entertainment 2201 E Road to Six Flags St, Arlington, TX, 76011, US
Six Flags Entertainment company logo
Six Flags Entertainment
reviews & complaints
Six Flags Entertainment company logo

Six Flags Entertainment

2201 E Road to Six Flags St, Arlington, TX, 76011, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Phone number
Category
ComplaintsBoard
N
7:21 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Six Flags Entertainment - Six Flags Entry

So bought 2 tickets and 2 flash passes for future date online. On the day I arrived and when scanning my barcode it was 'sorry that was used already'. They had said 1 week earlier the barcode was scanned and there was nothing I could do. I had to prove I was not there or I had to buy a new ticket. The flashes I bought was not used and everything had that date on it. So how can the barcode be scanned? Ended up having to buy 2 new tickets to get in. Looking now to get a refund because something is really wrong. Please if you go watch out for theft of your barcodes it could turn your nice vacation into a disaster.

Claimed loss: 2 tickets of $65 total $130.

Desired outcome: Refunded or free entry for following season

Read full review of Six Flags Entertainment
Hide full review
ComplaintsBoard
C
4:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Six Flags Entertainment - cancelled transaction not received

i went to the guest service desk to purchase tickets .The lady said tickets was $44 and something so I told her I wanted 5 tickets so i used my cash app card to purchase tickets but i was charged almost $500 and i only had $405 dollars on my card so the transaction was supposed to be cancelled but its been 5 days and i still havent recevied my money back and i really need my money please after that thats when she told me that the $44 was how much it was online...all she had to do was tell me that at first

Desired outcome: PLEASE GIVE ME MY $405 BACK PLEASE

Read full review of Six Flags Entertainment
Hide full review
ComplaintsBoard
L
12:04 pm EST

Six Flags Entertainment - Nearly $400 in tickets (2 guests, parking, & flash passes) "expired" because six flags chose to close

Nearly $400 in tickets (2 Guests, Parking, & Flash Passes) "Expired" because Six flags chose to close because it is a bit cold (no rain or snow in forecast). We were told we could not get a refund or new tickets because tickets we purchased for Jan 02, 2022, are not valid in 2022 (since they were purchased 29DEC2021 for Jan 02, 2022). This is theft pure and simple!

Desired outcome: Return our money!

Read full review of Six Flags Entertainment and 1 comment
Hide full review
1 comment
Add a comment
S
S
Seng Saefong
US
Feb 14, 2022 12:47 am EST

I am having the same issue. I bought mine in September 2021 with the advertisement that my season pass will be good through end of 2022. Yet, when I checked my pass, it shows expired 1.2.22.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.