Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms Planet Fitness 1100 W Anderson Ln, Austin, TX, 78757, US
Planet Fitness company logo
Planet Fitness
reviews & complaints
Planet Fitness company logo

Planet Fitness

1100 W Anderson Ln, Austin, TX, 78757, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
D
8:20 am EST

Planet Fitness - shower room

I currently go to work out inthe morning before I go to work, therefore I shower there at the gym. Just recently about two weeks now, I have been having to take a "COLD" shower, because the facility has no hot/warm water for the shower. I was told to leave the water running, which I tried, but I cannot stand there all day and wait for the warm water. I approached the front desk and spoke with a young man by the name of "Mike" and he did not seem to "care", what I was told was that he used to take cold showers when he used to play football, so that did not bother him. What kind of remark is that? He went along and said because the building is old there is nothing that can be done about it and left it at that. I hope that when they tour new customers that they will give out that information about the showers.. Sooo, I will be terminating my membership.

-Dora

Read full review of Planet Fitness
Update by Dora Delgado
Nov 14, 2008 8:18 am EST

I currently go to work out inthe morning before I go to work, therefore I shower there at the gym. Just recently about two weeks now, I have been having to take a "COLD" shower, because the facility has no hot/warm water for the shower. I was told to leave the water running, which I tried, but I cannot stand there all day and wait for the warm water. I approached the front desk and spoke with a young man by the name of "Mike" and he did not seem to "care", what I was told was that he used to take cold showers when he used to play football, so that did not bother him. What kind of remark is that? He went along and said because the building is old there is nothing that can be done about it and left it at that. I hope that when they tour new customers that they will give out that information about the showers.. Sooo, I will be terminating my membership.

-Dora

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.