Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - Rude and unfriendly service
I arrived to Ulta at least 20 minutes before closing, I saw that customers had just left the store. I nicely told the employee (assuming it was the manager) that I just wanted to pick up an online order that was already paid for, but she just nodded no and told me I couldn't go inside. I live very far away from Ulta and I think it's very unfortunate that I wasn't able to pick up a small order even though the store was supposed to be open for another 20 minutes.
I basically wasted an hour, plus gas, just to be told I can't go into a store that is supposed to be open.
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