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CB Glasses and Lenses LensCrafters 305 W Fm 1382 Ste 524a, Cedar Hill, TX, 75104, US
LensCrafters company logo
LensCrafters
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LensCrafters company logo

LensCrafters

305 W Fm 1382 Ste 524a, Cedar Hill, TX, 75104, US
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1 complaint
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Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 7:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
S
8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

LensCrafters - customer service

I would like to make a complain about the very rude custom service I received over the phone at this location. I called the location specifically asked if they received my brothers glasses the lady did not even ask me for his name. She said they were not in have a good day. She was very disrespectful and did not help clear up any information on his frames. I've also had a terrible experience inside the women inside followed me around the whole store assuming I was going to steal a frame. She did not assist any other customer but stood next to me the whole Time I was looking at frames. I will never come back to this location again.

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