LensCrafters reviews and complaints 1
View all 366 complaintsLensCrafters - customer service
I would like to make a complain about the very rude custom service I received over the phone at this location. I called the location specifically asked if they received my brothers glasses the lady did not even ask me for his name. She said they were not in have a good day. She was very disrespectful and did not help clear up any information on his frames. I've also had a terrible experience inside the women inside followed me around the whole store assuming I was going to steal a frame. She did not assist any other customer but stood next to me the whole Time I was looking at frames. I will never come back to this location again.
Latest LensCrafters Reviews
prescription sunglasses Wrong prescription contact lenses Will not repair damaged glasses Glasses I'm complaining about store serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!