BH Management Services

This company lies to its residents, promising a safe and secure community. We live in The Hawthorne Ridge community, now run by BH management. We have had several issues with this company, such as the staff is not very hospitable and will all say anything... or put plainly LIE... about things just to try and appease the situation at hand. I speak about one issue in particular and that is the security and peace of the place. Our family, since the new management company took over, have seen- to say the least- some shady characters loitering around our community; what seems to be multiple residents living in a place; and recently, this is the reason I am really complaing- people down at the pool making tons of noise past a decent hour. (This is one of the reasons we liked this community when we first came, with the "other" management company. The pool was always being secured near 10pm as promised; and they pretty much stuck by their word. One of the reasons we left another community before this one because of the absence of good security around the pool, people being loud and crazy.) My husband recently called on this matter, saying there were people down at the pool making too much noise at a certain hour and where was security to lock up the pool-- as promised by the community. Well- as promised- by the office... "We will see to it, we apologize, sometimes the security runs a little behind." So I go to take our dogs out at 12 pm tonight, and lo and behold the pool is NOT locked up AS promised. A liitle behind?! I'd say a lot behind.. or maybe try not at all... Dissatisfied. :(