Joe's Crab Shack

Hello,

My husband and I ate at your location in Corpus Cristi Texas on June 7th. at 5:06 pm. I am not a seafood eater but he was so he was very excited to go. I ordered the Chicken Alfredo and it was horrible. It was rancid and the pasta was very watery. I didn't eat it and felt stupid complaining because I figured that's what I get for not ordering seafood at a seafood restaurant. I am pretty sure the waitress new it was bad since she took back an entire plate of food with no request for a box (She didn't even offer me one) and never asked how things were. To add insult to injury we sat outside as this was the first time ever being on the coast and my husband stepped outside for a second right before the food came and the waitress put the food down in front of me and his empty seat and walked away with NO WARNING that I will be assaulted by all the seagulls. It would have been nice had she warned me or stuck around to shoo them away when they bomb barded our food plates.

Well anyway we left starving as you can guess and paying $96.45 for our dinner that wasn't eaten. My husband was very upset as I ordered a pizza and he called and talked to the manager and explained what had happened and our disappointment in the food and was told we would get a full refund back on out credit card and it would be credited in 7 to 10 business days. (Which I thought was excessive time) well here we are on 6/26 with still no refund. My guess she knew we were visiting and 7 to 10 days was probably long enough for us to be packed and gone and would forget all about it. Well I haven't and I am even more upset! I don't want a gift certificate as I know we will never be back. I want my money back!

My former Roomate Megan Beckett is a server here and last week when I went to eat here, she had a co worker enter our home and harass me. I felt unsafe where I lived. She was angry I ate there even though I didn’t speak to her and she was not my server. The co worker yelled my name and used derogatory language towards me as revenge for eating here.

Signed up for a party of 6 people and was told a 40 minute wait. 45 minutes had passed and I went upstairs to find out if any seats were available and was told nothing but famiiles of 4 were being seated ahead of us. No accommodations were attempted to be made at all. An 1hr passed and I went upstairs after a family of 5 that got in after us and I was told by the hostess that "there are still no seats available but if you want to go and give them a look so that they can hurry up!" no accommodations to be seated were made but families that got there after us were. I came from el paso tx and every time I come and visit corpus christi that is always my last stop to go to and have never had a problem up until today.