Menu
For Business Write a review File a complaint
CB Department Stores T.J. Maxx 4938 South Staples Street, Corpus Christi, TX, 78411, US
T.J. Maxx company logo
T.J. Maxx
reviews & complaints
T.J. Maxx company logo

T.J. Maxx

4938 South Staples Street, Corpus Christi, TX, 78411, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:30 am - 9:30 pm
Tue
9:30 am - 9:30 pm
Wed
9:30 am - 9:30 pm
Thu
9:30 am - 9:30 pm
Fri
9:30 am - 10:00 pm
Sat
9:30 am - 10:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
D
1:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

T.J. Maxx - unprofessional and under trained

Cashiers are not properly trained to process a simple credit card. If you have an AMEX Card do not use it there. Associates do not know how the enter simple number into their own system to be process. One cashier/associate attempted to process
the card four times and still screw it up and informed me it was the care being rejected. Wait, it gets better, another associate come to help and give the same general script that is was the credit card. I used another common credit card and no problem. I then called the AMEX company to find out if it was the card itself. I was informed that the store continued to enter the incorrect security code several times and finally the card rejected processing it due to continued entry error. I then used the same card next door and purchased various items. I then called back to the store to talk with a unprofessional Assistant Manager with the name of D something or another. He was rude and rush to get me off the telephone. Called again to speak to the manager and seems I kept getting disconnected while awaiting for her to come to the phone. I have decided never to spend another dime in the place and let everyone I know exactly what they are really about. Poor customer service!

Read full review of T.J. Maxx
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.