Saks OFF 5th

My husband and I walked into Saks at the Houston Preium Outlets at approximately 8:45pm on 2/14/19. We understood they were closing at 9pm. My husband asked to try 2pair if jeans quickly, and the manager, Darius, was extremely curt. He shook his head at a female sales associate back and forth as to say "no". A male sales associate showed my husband to the fitting room where he quickly tried on the jeans which we purchased along with several other items, leaving the store at approximately 8:55. The manager, Darius, refused to help us with the fitting room and our purchase. When I asked for his name and card along, he refused to provide the information. I was given his name my the kind male sales associate who helped us.
I have been shopping at this particular Saks since it opened. I have never been treated so horribly in that store or any other. Darius has no business working in a sales environment with customers, much less managing your store. Please respond so I know this complaint was received. Thank you.