Menu
For Business Write a review File a complaint
CB Construction and Power Tools Craftsman 17811 Davenport Rd Ste 48, Dallas, TX, 75252, US
Craftsman company logo
Craftsman
reviews & complaints
Craftsman company logo

Craftsman

17811 Davenport Rd Ste 48, Dallas, TX, 75252, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
ComplaintsBoard
I
10:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Craftsman - Never completed work

This company is extremely overpriced and does very poor quality work. They start the job, make a mess out of your property and then take forever to finish...IF they ever do! Nobody every answers their phone and they don't bother to return calls. The owner disappears as soon as he gets your check and then tries to get more money from you to finish the job.

Read full review of Craftsman and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
G
G
Great T
75248, US
Send a message
Jul 23, 2011 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have seen his fences and he says he guarantees his work although I do know one person who is not happy with the work that was done to her fence including the stain job which appears to not be sticking to the wood.
I know this person and they are particular so I just figured that it wasn't 100% perfect so we had to complain.

I attempted to get work done by "Armando". He came and got all measurements and the such but it took many many calls to get him to set an initial appointment time.
He says he has a contract that I have never seen. He has made appointments that he never shows up for.
Calls to his business go unanswered most of the time. When I do speak to him, he is rude and sounds angry that I am asking about the contract and says he will set an appointment to explain the contract. I'm still waiting.

I'd like him to do my work but I suspect because my work is not like $50, 000 worth, he puts me on the back burner. I suspect he only wants the really big jobs that in the end he probably makes nothing on.

Based on this I would not hire him and would tell others not to unless you need like $50, 000 or more worth of work completed. Even with that I'd shop around.

P
P
Pbell
US
Send a message
Jul 22, 2010 9:01 pm EDT

I think this customers complaint is WRONG! I worked for Armando Medina at Craftsman Fence and Deck for over a year. Armando and his employees do nothing but excellent work. His fences are on the high-end but you pay for quality work and the material isn't cheap when you buy cedar. Post holes are dug 36" deep so you don't have a problem with leaning fences over the years. His fences are built to last. Most customers wanted the clear cedar fences with all the decorations, covered posts, beautiful gates and nothing but the best stain!

Armando doesn't have to be on the job daily. His employees are top-notch craftsmen, have worked for him many years and definitely know how Armando likes a fence to be built! They never leave a mess either!

When I worked for Armando our customers were always very satisfied.

I really don't understand this complaint as I know this company and their work ethic.

Pbell of Plano

K
K
KimNTX70
Dallas, US
Send a message
Jul 19, 2010 8:17 pm EDT

I had some amazing work done by this company. They were very prompt and fair. I never had one coplaint against them. I think you just didn't want to pay or something. You get what you pay for you know!@!

ComplaintsBoard
A
5:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Craftsman - Paid and never completed our fence

We had a contract to complete our wood fence that they did not honor. Craftsman Fence and Deck Dallas took our money then after working the agreed number of days we were told it would take to complete the job they came back asking for almost twice the amount to complete the work. They never came back leaving us with an unfinished fence and the yard full of trash.

Read full review of Craftsman and 5 comments
View 0 more photos
Update by Alan Chester Nenni
Sep 02, 2010 1:27 pm EDT

Here are some facts on the Internet

http://www.bbb.org/dallas/business-reviews/fence-contractors/craftsman-fence-and-deck-in-dallas-tx-23002479

http://craftsmanfenceanddeck.com/Blank.html

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
spots
Dallas, US
Send a message
Feb 10, 2011 6:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We had looked at fences for close to a year before deciding Medina / Craftsman was worth the money, because we wanted a sturdy fence and retaining wall that also looked good. Other fences around town clearly weren't as strong and long-lasting. We were aware of this guy's complaints by the time we hired him, and did it anyway. Excellent decision. He takes pride in his work, and did a beautiful job, even adding in little details that will help our drainage problem near the gate.

N
N
NLBRANDT
Euless, US
Send a message
Nov 10, 2010 2:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Your facts you found on the internet are things you have put up about this company. We know who you are and if we were the type of person you are we would bash your company as well. Your a motivational speaker? What to you speak about? How to sue people? And if you lose then continue to harrass? This company has received one complaint on the BBB in 19 years of business (from you, probably done because you lost your lawsuit)

L
L
Lizeam
Dallas, US
Send a message
Sep 02, 2010 4:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes, those are interesting facts. hmmmm. Failure to respond to 1 again ONE complaint. Was that yours?

The other is the website you purchased. To which we are seeking legal advice on how to handle.

Again, Consumers...Please note, there are two sides to every story. Mr. Alan Chester Nenni is not someone we have EVER engaged in a business contract with. Feel free to contact us if you would like further information.

Our business is alive and thriving and Mr. Medina is as creative and business like as usual.

Mr Alan Chester Nenni is not who he says...he does not want to post under his real name!

Thank you
Liz Medina

L
L
Lizeam
Dallas, US
Send a message
Sep 01, 2010 4:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr. Prosen (aka alan chester)

I hope that consumers are aware of the fact that there are two sides to every story. I am sure Mr. Medina would be willing to share HIS side of this story to anyone interested.

The fact that you sued and lost should mean something. The only way you have to lash out is to post misleading information on websites such as this. Why don't you post the whole truth and nothing but the truth?

His reputation is excellent...

P.S. Love how you added the Nenni to the end of this name...it sort of reminds me of ninny!

N
N
NLBRANDT
Euless, US
Send a message
Sep 01, 2010 12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DO NOT TAKE A REVIEW FROM THIS GUY SERIOUSLY. He sues everyone! He did try to sue Craftsman and he lost! Armando would be more than happy to explain the situation with this guy to ANY potential client! Take your trash talking reviews and websites down. Their lawyer has been contacted about every site we find you on! If you are serious about a Craftsman fence go for yourself and check out the work and ask any normal client, it speaks louder than the words of this lunatic!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.