Hertz reviews and complaints 1
View all 1180 complaintsHertz - reserved a vehicle that location stated they never had once I got there
I reserved a car online on November 27th for car to be picked up on November 28th. I had email confirmation and even a paid confirmation for a compact car with the rate of $151 a week. Once I got to the location to pick up my car, the location stated that Hertz did not have any compact cars. I was asked to call reservation while I was standing at the location in front of the desk by the rep there. The reservation department on the telephone was still claiming that this particular Hertz have certain vehicles that they didn't had have. On top of driving 45 minutes to an hour out of my way, I had to upgrade and come out of pocket even more money. I ask to speak with a supervisor on multiple occasions had not spoken with anyone and there's no one to help fix this problem.
Latest Hertz Reviews
Charge for gas after I filled up the vehicle prior to returning itl Mixed Experiences with Hertz Rent A Car Always good service Excellent customer service Two good experiences in a monthGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!