Hobby Lobby Stores reviews and complaints 1
View all 271 complaintsHobby Lobby Stores - rude manager
The manager, Randy, was rude and unprofessional the manner in which he explained a store policy...Not to me, but the customer in line ahead of me. She questioned the clerk about use of two separate coupons on two separate items. The clerk called Randy, the manager over and he stated in a rude voice, tone and manner the store policy. ( I am not arguing the policy but the manner it was delivered) the customer commented on his rude demeanor and I could not help but chime in. He commented back to me, "well, you just don't like it that your friend can't use the coupon..." I stated to him she was not my friend and that I didn't even know her. Honestly, they claim to be a Christian principal company and this was far from even polite behavior. Buyer beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
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It explains right on the coupon, so when you hear the customer's ask over and over again throughout the day... it is frustrating no matter where you work.
It was none of your business. You speak of Christian values but you lack them yourself. Pot, meet kettle.