Menu
For Business Write a review File a complaint
CB Furniture Stores Rooms To Go 6041 Lyndon B Johnson Fwy Ste A, Dallas, TX, 75240, US
Rooms To Go company logo
Rooms To Go
reviews & complaints
Rooms To Go company logo

Rooms To Go

6041 Lyndon B Johnson Fwy Ste A, Dallas, TX, 75240, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
W
9:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rooms To Go has left an official reply on this complaint.

Rooms To Go - Bedroom bunkbed set

My order was brought here then the delivery people seen they had to work and the furniture was heavy they took pictures saying it wouldn't fit because of low clearance when all thwoulda had to do was lay it n lift. They came with a female worker and I know it was too much for them so they aint even try.. This is very unprofessional I i've waited 9days to get something sent back and have to wait on my money to clear when the items never came off truck not one piece. I have kids sleeping on floors n I don't have days to miss from work to wait on delivery people.. This has caused a major inconvenience to what we have going...

Desired outcome: I want my money back with some sort of resolution this is beyond unacceptable...

Read full review of Rooms To Go
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.