YMCA reviews and complaints 1
View all 351 complaintsYMCA - Treated unfairly and caused of damages
I am a nationwide member and I visit the NORTHWEST YMCA in tarrant county. I was working out and was informed by the director of this ymca that I couldn’t work out in the studio and also that I and my children couldn’t sit in the waiting area while my husband finished his workout. I was followed by one of the working into the studio room and was told I couldn’t work out. I asked the why and she said that there a have been $700 worth of damage done and that I could l couldn’t work out because of that, and accusing me and my children of doing those damages. I have been a member for many year and was disappointed by her behavior. She said there were rules about it and I ask what was the rules and can I see them on paper that stated the rules. She said that she enforced the rules. I was treated unfairly and was being watched as I worked out. This behavior is unacceptable. No one of any color should be treated they way my family and I was treated. I have never been treated this way in all the many ymca gyms I have visited. The NORTHWEST YMCA in tarrant county WAS VERY DISAPPOINTING.
Claimed loss: None
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