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CB Fast Food Chains Church's Chicken 10658 Monroe Rd, Houston, TX, 77075, US
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Church's Chicken
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Church's Chicken company logo

Church's Chicken

10658 Monroe Rd, Houston, TX, 77075, US
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2 complaints
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
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7:23 am EST
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Church's Chicken - In app purchase

On January 30th at 8:15pm, we arrived to pick up or food order that was ready at 8:12pm. The order had not been fulfilled completely due to them not having supplies needed. "They were out of almost everything." As we stood at counter trying to figure out how to get refund, we noticed they were cleaning up and closing 45 minutes early. Another disturbing item noticed was that a large bag or order was sitting on counter filled and was picked up by someone that was clearly a friend or at least someone they knew.

Ultimately, we got nothing from our order and could not get a refund; not through the app, not contacting customer service via 3 emails, and not in store while we were there! We have heard nothing back from Churches Chicken after the 3 emails and in app review an in app notice via contact us link and 2 complaints in app.

Claimed loss: $20.54

Desired outcome: I would like to get a full refund and i would like acknowledgement of my 3 previous emails. I cant believe any of this.

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3:35 pm EDT

Church's Chicken - rude cashier

I went in the store on April 27th, 2015 around 9:30, to buy two tender sandwiches and the lady that was at front counter had the nerve of telling me that they werent able to make the sandwiches because the stove was "off" and couldnt cook any more tenders when clearly i was seeing the stove on. I would know because i worked at this churchs for about 1½ years. The lady was really rude and they should really have people that are willing on working untill the store is closed. If they close at 10, then they
should have everything untill 10 . I would
understand if the stoves were actually off but i clearly saw
how the fryer said "ready".

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Jenny martinez
San Antonio, US
Apr 29, 2015 7:00 pm EDT

Worst food ever smelled cigarettes and in drive thru for ever seen a young short African man come to window and hand something out and got money back I was confused are they selling drugs what's going on worst store ever burned food horrible service at night

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fire her
Del Rio, US
Jul 06, 2011 7:21 pm EDT

the manager susan mayfield is clocking out individuales with out letting them know a young man danny was clocked out at four and worked till 530 . from what i hear this happ very offten

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billy bob joe mommy
Edna, US
Jul 31, 2009 6:22 pm EDT

when im trying to call to ask a question theydont answer there mother ###in phone. also they dont work fast .also churchs chicken ###in suck dick because they are slow ### workers.

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