Firestone Complete Auto Care

How they charging 1900 to change the brakes and routers on my car just the front ones they told me I need it all this extra stuff is too much to even type I would like someone to give me a call because this is actually the second time I come and was quoted more the second time the first time I was quoted 1400 I ended telling them to just do my wheel alignment and rotate my tires which comes with my member ship I told them forget about it they guy told me I could take my business somewhere else if I didn’t like the pricing and that is exactly what o did I work for Domino’s Pizza which we give y’all discounts all the time and they usually would help us out as well since all our drivers go there to get there tires and alignment we definitely not coming here no more and service was so bad that three other customers just ask for there keys back and left without getting any service done this happen on 9/24/2022 from 12pm-2:30pm

As a ‘driver' for Enterprise/Holdings, my job entails picking up the ‘customers' van, taking it to a service center - Firestone/NTB - & returning the van in a ‘timely' manner (before the customers leave x) simple. Rarely do I encounter a ‘customer service issue', but did so on Wednesday November 17, 2021.
I ‘never' go to this Firestone b/c they do not ‘work for me' but I was told to go here, to finish up service that needed to be completed - a brake job, parts were there, as confirmed by Hugo. Hugo was out, & the parts were not there, they arrived @ 12:30 - service was started @ 1:30, I returned the van 15 min. Before the customer left.
During the ‘wait' - I walked to a nearby drugstore, & ate my lunch outside.
Returning to Firestone, I asked to watch CNN - several national trials were televised - (no other customers were in the waiting area) the channel was turned to ‘History' - car repair, I then pointed the control @ the tv - the young woman staff person, lunged @ me, reaching for the control, asking what I wanted - CNN. She put it on CNN - but within minutes, she changed it to TNT - I was still the only person in the waiting area. Toying w/ me. Another staff person - finally put it on CNN.
With my van sitting on the ‘heavy' rack, the perpendicular to all others, I stepped over to view the ‘progress' on the van, I was rudely told I could not do so (by the same female staff person) although it is an open area w/o any ‘employee signs'.
Enterprise had a driver - that was ‘cuffed & stuffed' @ this location, several years back - it reflects badly on the other Enterprise drivers, another reason I never go here for service.
As I was checking out - I told the ‘female' staff person I would never return to be ‘scolded' by her'. Someone stepped in, saying, he'd report me to my supervisor. He was ‘unaware' that the ‘female' service person - was ‘toying with/ me.
The above behavior, needs to end, I was NOT the person stuffed & cuffed, & should not suffer his repercussions! I should be treated like any other ‘customer'