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CB Travel and Vacations InTown Suites 12925 Northwest Fwy, Houston, TX, 77040, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

12925 Northwest Fwy, Houston, TX, 77040, US
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1 complaint
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Website
intownsuites.com
Phone number
+1 (713) 895-8888
Category
Travel and Vacations
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
3:00 pm - 8:00 pm

InTown Suites reviews and complaints 1

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L
12:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
InTown Suites has left an official reply on this complaint.

InTown Suites - drug dealers and prostitution

I've been staying at this hotel a month and I see drug deals on a daily. Prostitutes walking in off the streets. It's like a traffic jam during the night. The doors are propped open posing a safety issue. It's not safe at all. I work security and sometimes different hours and the majority of the time if its late I'll go elsewhere. $280 a week just to walk out the door to be offered drugs. Where's the security? Are these cameras being monitored. Do InTown Suites care about people? Or just the money? Why are the type of allowed to stay and make things bad for the good people. And I refuse to believe no one here working doesn't know anything. I feel like I'm being robbed every time I pay... Seriously Corporate need to visit this place.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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InTown Suites representative's response
Jan 10, 2024 11:52 am EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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View all InTown Suites contacts
Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
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