Marshalls

On 2/3/14, I visited the hedwig village location here in houston texas trying to return 4 pairs of shoes which are unworn with original tags on. According to their return policy on their website as followed: "our customers continue to be our top priority. If you're not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase, for an exchange or refund. A 10 day period is required for a cash refund on check purchases. Returns with receipts over 30 days or without a receipt will receive store credit only." at the register, I thought the cashier was going to give me the store credit after she carefully examined the condition of the shoes. Instead of doing so, she used a price scanner to scan the items. Afterwards, she told me that she wouldn't be able to issue any store credit because the items I was returning were no longer in their system! Based on their return policy, I am not aware of the fact that they will issue the store credit based on the age of the items. If that is the case, why didn't they state that in their return policy? Their return policy is very misleading and I got an impression that they didn't want to honor it, regardless. All I want is the store credit for what I paid for. If this is how they handle all the returns without receipts, they should have re-written the return policy stating that it will be based on the age of the items.