Menu
For Business Write a review File a complaint
CB Restaurants and Dining Chicken Express 800 S Fm 156, Justin, TX, 76247, US
Chicken Express company logo
Chicken Express
reviews & complaints
Chicken Express company logo

Chicken Express

800 S Fm 156, Justin, TX, 76247, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
T
1:01 am EST

Chicken Express - staff complaint

Hi I am a concerned customer, I came in early saturday morning 2/25/2017 to dine in. My husband and I were sitting in the dinning room enjoying our meal when a heavier set, shorter women with long brown hear in a ponytail made a comment that made us upset. The comment in which she made was something like " most black women uses the word stank like that ####ing stank ####" and continued to talk about that topic until a taller white female reminded her there were customers in the dinning room. The problem that I have with this is that it was a very profiling comment that offended both me and my husband and could only imagine if it offended the young man that served us considering he was black. This is the same lady that her hair in a bun and was wearing a black polo shirt, when me and my children came in at night to grap a bite to eat around two months ago freely used the #### word aloud were me and my older children overheard. Unsure if it was directed to the two black gentleman that were working at the time we quickly packed up and left. I avoid coming in at night after that thinking she worked nights but was greatly surprised when I saw her this morning. I am very upset and will not return as long as I know that she is employed by a company that supports this kind of behavior. It really upsets me because the staff there have always treated me and my family kindly and with respect. I know i'm just one customer and I dont come in very often but if this is being said while we were there I can only imagine what has been said around others.

Thank you, a concerned customer

Read full review of Chicken Express
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.