Chili's Grill & Bar reviews and complaints 1
View all 396 complaintsChili's Grill & Bar - Bad customer service by chili's
Avoid "this" Galveston County Chili's because the evening bartender Amy doesn't comply with nor enforce the coronavirus separation requirements. When I mentioned to the Hostess that was seating us. that it appeared this Chili's was not enforcing the separation rules in the bar area when it was full of people shoulder to shoulder was being "stupid" and negligent by Chili's. After us being seated in another area of the bar that was in compliance with the law I was accosted in a rude, belligerent and unprofessional manner by "Amy" who apparently was also the on duty bartender and our server for our seating area and while dining with my friends, berating me and falsely stating that I stated she was "stupid". I tried telling her that 1- I never saw her and 2- it was a totally false statement by her, and 3- the actual bar on the westside was full of customers packed shoulder to shoulder and trying to explain to her that I was commenting to the hostess, about how stupid it is for the "establishment" not her who I didn't know was the bartender on duty and the establishment for not complying with the Galveston County laws especially since Galveston County closed two days earlier all bars and reduced restaurant occupancy to 50% and tried to explain that my reference to being stupid was not against her. What surprised me the unjust behavior by her accosting the "customers" and making false accusations followed by more retaliation by slow slow unfriendly service after her bad behavior is the reason for this negative posting. And if you read the threads on this location the bar area and service seems to be a consistent problem.
Desired outcome: Better training
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