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CB Furniture Stores Rooms To Go 1400 W Expy 83 Ste A, Mcallen, TX, 78501, US
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Rooms To Go
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Rooms To Go company logo

Rooms To Go

1400 W Expy 83 Ste A, Mcallen, TX, 78501, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (956) 686-7083
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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12:41 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Rooms To Go has left an official reply on this complaint.

Rooms To Go - Living room sectional couch

I purchased this living room large sectional by Cindy Crawford from Rooms To Go in McAllen, Texas in 2017 and it is falling apart. The feathers in the cushions are flat and the fabric is worn. The feathers in the cushions and pillows come out and are blowing all around my floor and while sitting on the furniture you get poked from the feathers. I paid almost $4, 000. For this sectional and am very DISSATISFIED. I am a very clean person and take care of my purchases. I have been unable to make a complaint against Cindy Crawford's company because there is no way to contact her or make a consumer complaint.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Oct 04, 2021 3:01 pm EDT
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We're sorry to learn about your dissatisfaction. Please send your order info and the details of your concerns to TellUs@RoomsToGo.com and we'd be happy to look into this for you. - Tiffany
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