Chicken Express reviews and complaints 1
View all 406 complaintsChicken Express - Customer service lacking
We ate at Chicken Express in Midlothian this afternoon. Only 2 of us and it took almost 20 minutes to get our order. We were the only ones dining inside. They had lots of employees and little traffic in drive thru.
When our order was ready the Hispanic employees brought it out and rolled her eyes when we asked for ketchup. This was not the response we were looking for. Of course she denied it when we asked her about it, but we both saw her do it.
She didn't say sorry it took so long to get your order or no problem on the ketchup.
Desired outcome: Need more training. They should be personable and we shouldn't feel like we are putting them out to give us condiments. She didn't asked if we needed anything either.
Latest Chicken Express Reviews
Spoiled chicke — unprofessional manager Employees at Cleburne Texas store on Henderson Street Delicious Combo Meals at Chicken Express! Dark meat order refusal Food missing from order rude personal not just once but 3 times.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!