Menu
For Business Write a review File a complaint
CB Restaurants and Dining Braum's 1303 S Jefferson Ave, Mount Pleasant, TX, 75455, US
Braum's company logo
Braum's
reviews & complaints
Braum's company logo

Braum's

1303 S Jefferson Ave, Mount Pleasant, TX, 75455, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 10:45 pm
Tue
6:00 am - 10:45 pm
Wed
6:00 am - 10:45 pm
Thu
6:00 am - 10:45 pm
Fri
6:00 am - 10:45 pm
Sat
6:00 am - 10:45 pm
Sun
6:00 am - 10:45 pm
ComplaintsBoard
F
8:42 pm EDT

Braum's - Food handling

I went to the Mount Pleasant, Texas store and ordered a cheeseburger and large fries. The young white guy took his hands and grab a handful of already cooked fries and put them back into the grease because I asked for lightly salted. There are numerous thing wrong with this. First of all we are in an epidemic. He did not change his glove after touching various items in the kitchen so therefore his gloves were not clean for him to be grabbing fries. Second, he recooked fries that had already been cooked. Therefore, he just contaminated the grease by putting already cooked fries with salt on them back into the grease. By now I am observing the kitchen area very closely. A tall black guy grabs trays out of the warmer to put chicken strips in them but he uses his hands. His gloves touched the tray handles so therefore his gloves were unclean. This is very scary because we are in a COVID epidemic which teaches us that washing our hands frequently will help. Just because they have on gloves does not mean that can touch everything without washing or changing their gloves. I had a hard time even eating there. It has been months. Now, I know why I don't. It will be a while for me to eat there again. Probably, when COVID is over. Until then, I will just buy my milk and produce. The manager was not rude but said the hot oil will probably kill anything that touches the grease . She also said that she talked to them. But I know from my Serv-Safe classes that salt destroys the oil. My sister says that every time she goes they do the same thing. Take cooked fries and recook them. Not realizing that this only makes them hard and crunchy. Seems like they need more training. I worked for Braum's several years 10+. I know what Mr and Mrs. Braums expectation are. They would not be very happy.

Read full review of Braum's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.