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CB Travel and Vacations InTown Suites 200 Ruisseau Dr, Plano, TX, 75023, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

200 Ruisseau Dr, Plano, TX, 75023, US
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1 complaint
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Website
intownsuites.com
Phone number
+1 (972) 312-8300
Category
Travel and Vacations

InTown Suites reviews and complaints 1

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1:06 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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InTown Suites - Staff entering room management took my money in put me out

It states n da memorandum when staff come you do not have 2 step out the room... Not to mention cleaning staff do mot ware mask I been sick the last week throwing up and [censored]ting the lass thing I need is staff telling me to get out the bed... I been here6 months they never clean my room never I paid up 2 week in advance 610 2nd wee your trying to put me out n take my 305... Front staff is racist I do believe mrs tina is racist to black people

Desired outcome: I want my money back305 dollars back

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InTown Suites - Staff entering room management took my money in put me out
InTown Suites - Staff entering room management took my money in put me out
InTown Suites - Staff entering room management took my money in put me out
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This complaint has been resolved automatically due to user's inactivity.

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InTown Suites representative's response
Dec 28, 2023 9:23 am EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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This platform is external and InTown Suites is able to assist on our internal customer concerns platform located at www.intownsuites.com, customer feedback form at the bottom of the page. All concerns are acknowledged and responded to within 72 business hours. Anything that requires immediate attention will be handled by the manager on duty at the property.
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