La Quinta Inns & Suites reviews and complaints 1
View all 695 complaintsLa Quinta Inns & Suites - Double charged on the room and charged again for the third time!
I stayed at the La Quinta in Rockport, TX. I made reservations on pricelice with one credit card but choose a pay later room. (pay at the hotel). While checking in I told the person at the wait desk I wanted to pay with a different card, ok no problem she said. I paid for the room, got an email from my bank that the debit charge was over $50.. Ok. No problem. Three days later they charged my card for the same stay on the card I made the reservation with. I then go back to the hotel and tell the lady at the desk about the charges and she looks my name up and says I don't have any records of you staying here. I then said I would like to speak to the manager.. Still to this day no call.. To top it off I got charged for another nights stay today and im not even there!
Desired outcome: I want my money back!
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