IHOP reviews and complaints 1
View all 906 complaintsIHOP - customer service food code
I am a Food Inspector for the federal Government, and we have about 14 Dining Facility on the military Base. I inspect food codes, and sanitation.
I took my wife to one of your location after we return from a late flight at 1200am on 12/26/2018 at:
IHOP CULEBRA RD
10622 Culebra Rd
San Antonio, TX 78251
[protected]
That restaurant is disgusting, and it smell like mold. Customer service was terrible, I order an omelet (Colorado) it was over cook, and I refused to eat it, the meat was cut in large chunks, jalapeno was in whole pieces, cheese was so hard you could not pull it apart. I ask the waiter for hot sauce, and he gave me a large dirty bottle without the top on it (Tabasco) How profession that was. My wife bacon was raw, and cold, it appeared that it was undercooked. Her food was terrible also. I thought food supposed to be 135 degree and above serving to customers.
I could not believe what I have experience that night at IHOP from observing all of you guys commercial. I will contact the state, and reach out to someone to have that place inspected, because they are not following the Food Code, and sanitation is terrible. I will never go to another IHOP again, and it only 3 miles from my house.
v/r
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