Camping World reviews and complaints 2
View all 586 complaintsCamping World - RV furniture
I bought a used grand design RV in November 2024, I have only had it about 3 weeks, When i bought it it had brand new furniture in it, when i did the walk thru it had brand new furniture in it when i go pick it up and bring it home every peice of furniture the leather is peeling off, its on our skin we cant even sit on any of it, when we go pick it up the...
Read full review of Camping WorldCamping World - sales, delivery of camping trailer
May 7 I started communicating with Colton Baker of the Sherman TX Camping World for the purchase of a new Forest River 171RBXL. I was in CO on vacation in our Coachmen camper. Colton said they could deliver the new camper to me and pick ours up as a trade in. I started texting pictures of our camper, my drivers license, etc. until we agreed on a price. I sent $500 as a down payment. I agreed I would pay cash upon delivery. I asked Colton if he would install a TV bracket as part of the deal and he agreed. The unit was delivered Sunday evening May 12, 2019. When the camper was delivered I saw it was very dirty, a screen was not installed properly, weather stripping was coming out of a window, only 3 keys were given to me, only 2 manuals were delivered, etc. The driver took notes and said he would get that information back to Colton. We signed paperwork and the driver gave me 1 copy of a sales receipt.
On Monday, May 13, I contacted Colton and told him I was very disappointed. I didn't get the TV bracket, manuals, etc. Colton sent me a text as follows: "The bracket is in the mail. I am in contact with forest river about the manuals for you. I will get it taken care of." Today is May 22. I have received NOTHING. No more communications, manuals, bracket, etc. The reason the bracket was important to me was I wanted the "camper experts" to install the bracket. I didn't know what was behind the wall and sure didn't want to ruin the finish. After paying $12500 cash for this camper I am totally disappointed in the customer service and delivery condition of the unit. I will attempt to contact Forest River to try to get manuals on the stereo, control panel, power awning, and mechanical for the camper. I don't know why but it appears Camping World is not going to help me. I went to Camping World because I thought they were the experts and I would get quality service. I'm totally disappointed.
Ed Cobler
159 Rose Drive
Higden, AR 72067
[protected]
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