Camping World review: Service 1

Had an apt to take in RV, they stated it would be ready in a week, this was in October, we said that it had to be ready since I was going overseas about 10 days after dropping it off for a checkup etc. They stated that would not be a problem. A couple of days before leaving, after a few calls, they answered and stated that they had yet to start on it. I then asked them if they would deliver the RV to my inside storage unit when they did finish, just to simply call my wife to arrange it. They said no problem. About 2 weeks later, we received a message from them asking if we wanted the RV winterized, we called back and told them no since it stays in inside storage. The unit was still not finished with service. A couple of more weeks go by, we still had not heard from them regarding the service whether it was complete or not. Many calls with no responses. Finally, I reached out to them again and left messages asking status of my service. They finally returned the call and said it was ready. It had been sitting out in the weather and it was freezing weather. My wife finally spoke to Bob, the manager, and he sent us the invoice for $3,700 and on the invoice, we were charged for a $195 cleaning, yet they had it outside in the snow. We had also questioned why there was no note on the invoice about checking the generator (one of the reasons for taking it in). They said that it was not part of the package we bought, yet we asked them to look at it when we took it in. We asked why it took so long and they stated that they were shorthanded and had an RV show. This is the worst service from every aspect! NEVER AGAIN. We will pay this invoice and they stated that they will have the company they use to move the RV into our indoor unit, so now we wait for their call.