H-E-B reviews and complaints 1
View all 499 complaintsH-E-B - Car wash
The car wash at the HEB near Hwy 90 & Hwy 6 in Sugar Land, TX should be condemned. I have seen it being worked on so many times and I thought they would have gotten it straightened out by now, but after today they obviously haven't. My car has not been washed anywhere in several months and I finally decided today that I would. My car has been even more dirty in the past and the last time I used this car wash it did its job. I used it today and I think the underside of my car got a better wash than the whole car itself. My car was pretty dirty, but not as bad as it's been before and it should have gotten it cleaned. Instead, it didn't wash all the soap off of my car and it left it streaked with dirt. I have had a better wash for less and to pay $12.99 for the whole package at the pump only for it to do THAT was a complete waste of money. I drove out of there and had to go park, get towels and try to wipe off the dirt streaks and wipe off the remainder of soap that hung around after a really brief rinse. Furthermore, I will never use this car wash again, no matter how many times I see them work on it and I hope nobody else uses this either or they will be severely disappointed as well.
Desired outcome: Please send a professional to work on this so others don't get ripped off or have it shut down so no one else loses out on a money pit.
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