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As I drove on the parking lane, I noticed a young man backing out and pulling basket in reverse towards me. I stopped and gave a slight honk on my truck and continue to go pass him once he acknowledged my presents. As I parked my truck and exit, he yelled something at me. He then walked toward me and yelling that he had the right of way. we started to argue say not nice words. I did not honk for him to get out the way. It was to alert him that a vehicle was close by. Needless to say, at my age of 75 years old I don't expect anyone to yell at much less a HEB employee. After getting angry I proceeded into the store. After acquiring the items, I needed I began to walk toward the register., where I came upon "Adel" again, this time I was calm as I approached him. I extended my hand out to apologize for the earlier incident. we both shacked hand. as I try tried to explain my action, he just waked a way in silence. He seems like a good young man. He needs to be more discipline, to customers. In this world you never who you going to meet. Today was an old with medical issues. Tomorrow who knows. Thank You for hearing me out.
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Contact H-E-B's customer service or store management to report the incident, detailing your experience with the employee in the parking lot. Acknowledge that you extended an apology, but emphasize that the employee’s behavior was inappropriate, especially toward a customer. Request that they provide proper training to ensure employees handle such situations professionally. Keep a record of your communication for future reference if needed.