La Quinta Inns & Suites

We were charged $114 for a room that was uninhabitable. We stayed in the room for a couple of hours, used a bar of soap, a towel, and a trash can before we moved across the street to another hotel. We were told by the desk clerk and subsequently the manager that we would be issued a credit for half the cost of the room, but after giving us the run-around for 4 days (i.e., not returning calls as promised), the manager said he would charge us for the full amount of the room, was extremely rude, and hung up on me. The details of the hotel: wallpaper ripped and peeling off the walls in the hallways, room numbers taped on the doors with scotch tape and falling off making it hard to find the room, strong mildew odor in the room, hardly any hangers in the closet (and we were told the hotel could not provide more), and when we tried to call down for more toilet paper because there was hardly any on the roll, we found that the phone was broken. If you stay in Tomball, Texas, I suggest you stay at the Comfort Inn across the street. We are very happy with it.