Menu
For Business Write a review File a complaint
CB Restaurants and Dining Chipotle Mexican Grill 304 W Bay Area Blvd Ste 600, Webster, TX, 77598, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

304 W Bay Area Blvd Ste 600, Webster, TX, 77598, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 10:00 pm
Sat
10:45 am - 10:00 pm
Sun
10:45 am - 10:00 pm
ComplaintsBoard
M
11:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chipotle Mexican Grill - Hair in food

I went to get dinner for my family and I at Chipolte Restaurant in Webster, Tx about 8:00 p.m . When ordering i asked the female employe for some guacamole on my meal and notice there was a couple of strands of hair in the guacamole, I asked the server for freash guacamole and pointed out hair. She just looked at me and procided to dip out a spoon full of guacamole, while being noticable sick and constantly caughing, I told her agian and she finally noticed the hair and pulled it out of the guacamole with her gloved hand and tossed it on the floor and again procided to dip out of the same container without changing her gloves or dicarding of contaminated contents and continued serve other costumers out of the same container. There was also anouther employe standing by the register that looked to be the manger and he was watching the whole time and never said anything. I was horrified at the fact that she just continued to serve the same food. Thats was the worse thing that i have ever seen in a restrant right in front of my face. I will never return to that location or to Chipotle.

Read full review of Chipotle Mexican Grill and 1 comment
Hide full review
1 comment
Add a comment
C
C
crazywood83
US
Send a message
Feb 13, 2011 9:55 pm EST

I love to eat at Chipolte. But I can't stand the one in south elgin. Every time i go there I am waiting in the longest line due to the unprofessional conduct of the employees. All they do is sit there and talk and bs instead of making your food. And the manager, some Mexican fellow, is the ringleader. I'm sorry but waiting 20 min in line at a chipolte should never happen. That manager needs to get his head out of his ### and do his job.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.