VCA Animal Hospitals reviews and complaints 1
View all 134 complaintsVCA Animal Hospitals - payment and customer service from kayla and kiana
I called ahead when I saw that the first visit was free. Kayla was rude to me at intake. Upon payment of my pet's medication, I was charged $186.91 and I was told by Kiana that I needed to bring a printed coupon. Nothing about a printed coupon was communicated to me when I called beforehand. The customer service here was poor. I have a digital coupon, which I can validate.
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