Kay Jewelers reviews and complaints 2
View all 367 complaintsKay Jewelers - sales person
My daughter went in Kay's in Greenbrier mall to purchase me a mother's ring for Christmas. The salesman showed her some rings, and she picked one out. As he was showing her the gem stones to go in the ring, he got to April and said the stone for this month is diamond, but you cant afford that. To me this was very rude, my daughter is super shy, so she just let it go. When she told me about it, i had to send in a complaint. Its not right to judge people. She is a nurse, she can and could of afforded it, but her sister told her just to get the other gem. There is so much hate in the world and to go into a store and get judged is not helping at all. Sorry I just had to say something, dont mind my rabbling.
Kay Jewelers - customer associate, rude behavior
I went in to Kay's to buy my mom a mother's ring for Christmas. As i was looking a male associate came over to help me. Told him what i was looking for, as we were picking out the birthstones, one of the months were April, and he went on to say, well u can get a diamond, but u cant afford that. Who is he to say that to me, i felt very belittled. Truth be told i can afford a diamond for my mom's ring, but i just let it go. Got home and told my dad and he said, write to Kay's and complain that was very rude of him to say that.
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Poor customer service Mixed Experiences with Kay Jewelers Jewelry Good sales Don't waste your timeGiving a Voice to Consumers
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