Kay Jewelers review: Poor customer service 1

I made a purchase at Kay Jewelers & decided to return it a few days later. It just lost its luster away from the store's special lights. When I entered the store with my Kay bag, the sales associate had the look of a child who lost his favorite toy. Good grief! He immediately asked me what was wrong & simply said I changed my mind & want to return it. He processed the return, but the pouty look remained. I asked him if he ever returned something because he changed his mind & then he lightened up. Kay has a 30 day return policy - its business, not personal. The customer should not be the bad guy. My mistake making a purchase at Kay Jewelers. Never again!