Wells Fargo reviews and complaints 1
View all 1720 complaintsWells Fargo - very rude bank teller employee
I went there to withdraw my money from saving account on 09/06/19 but I don't remember which card is it because I m not often use it I m living hawaii they don't have Wellsfargo branch in this state. I have several account and so many cards including credit cards also. I was getting in the line when my turned I told bank teller that I don't remember which cards need to use for withdrawal money from saving account I showed her all mu cards at the same time I showed her my driver license ID too I said could you please check my name and see which card is it? She said why you have so many cards? Let me see it! Let me see it!
The way she looked at me it was not good. I m not sure because the way I get dressed look so poor or look like I stole someone's card when she said that I was so pissed I said I have a credit card and so many accounts but I gave her all my cards then she checked it spent more time than 10 minutes I think. She said if you don't use it just destroy your card she kept saying this. I was so upset she not supposed to ask customer to see all the cards because she had no right if customer request you to check ID to see that customer is a real person on the card or not it s already enough. Bank has so many security level protection for customer account if am not that person on the cards am not gonna get money anyway but the way she acted just unprofessional and so rude. I have my right to show or not show my property. This is can call discriminated. I hope Wellsfargo bank will put a good management to train bank teller employee in the next future to not let this happen again.
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