Ashley HomeStore reviews and complaints 1
View all 787 complaintsAshley HomeStore - Dining set
A dining set which included six chairs and one table was ordered on 12/12/2021 for $1853.73
Delivery for 1/25/2022 was committed.
I called the store about delivery on 1/17/2022 and Jeff (Assistant Manger confirmed all items are available and delivery would be done before due date i.e. 1/19/2022.
Delivery was attempted on 1/19/2022. Delivery staff informed us that only 6 chairs are included in delivery and no table. Delivery was refused as it was not as per order and dining table was missing.
Store was contacted and Jef told us that table is on back order and we don't know the date when it would arrive.
Store manager refused to refund my purchase and said take a store credit and I have to buy something else.
Desired outcome: Need my hard earned money back as Ashley failed to deliver the order.
Latest Ashley HomeStore Reviews
Ashley's sells low quality furniture for high prices then doesn't honor their warranty promises Go elsewhere! Never buy from Ashley Furniture - Purchased in Edwardsville, IL Bait and switch scam on furniture Uggg. Old river houses...Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!