Cracker Barrel reviews and complaints 1
View all 493 complaintsCracker Barrel - Service
On Sunday November 7, 2021 we decided to call in an order to cracker barrell at 5pm. The local cracker barrell is on hornsby lane here in newport news, va.
We ordered the family meal, homestyle fried chicken. It comes with 2 sides, we ordered man n cheese and hashbrown casserole. I waited in the store over 35 minutes on the order. So over 45 minutes all together we waited. I spoke to the manage Kevin about the excessive wait. He claimed it was about right on the time. Looked through bag there was no honey mustard or ranch that was asked for. We live about 5 to 6 minutes away. The mac n cheese was ice cold and the casserole was also cold.
we reheated it and ate. This is the rhird time this has happened this year. It will be my last time eating here unless you can restore my faith in the restaurant.
Desired outcome: Maybe a gift card or some sort of meal voucher.
Latest Cracker Barrel Reviews
Manager No fried chicken forover4 weeks Cordele Georgia. CB0456 Steak Dinner Credit Card charged twice for same meal Not the same country cookin'Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!