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CB Furniture Stores Rooms To Go 5441 Virginia Beach Blvd Ste A, Virginia Beach, VA, 23462, US
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Rooms To Go
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Rooms To Go company logo

Rooms To Go

5441 Virginia Beach Blvd Ste A, Virginia Beach, VA, 23462, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (757) 355-5720
Category
Furniture Stores
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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J
5:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rooms To Go has left an official reply on this complaint.

Rooms To Go - Cindy Crawford’s tribeca sectional

Worse piece of furniture I have purchased. Looks terrible and only had about 7 months. Been back and forth with the store and warranty company. And now I have been ghosted with no response because there is not a rep in my area. I find that hard to believe when there's a huge store here. The cushions have lost shape, it's very uncomfortable, and feathers are constantly coming out of it. To pay over $2500 for a piece of furniture it should last for years. I wish I would have seen the reviews before I bought furniture from there company.

Desired outcome: Replacement couch

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Rooms To Go - Cindy Crawford’s tribeca sectional
Rooms To Go - Cindy Crawford’s tribeca sectional
Rooms To Go - Cindy Crawford’s tribeca sectional
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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Mar 09, 2021 2:09 pm EST
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We are deeply disappointed to hear this! Please send us an email to TellUs@RoomsToGo.com with your order info and we'd be more than happy to look into this for you! - Tiffany
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