Michaels Stores reviews and complaints 1
View all 253 complaintsMichaels Stores - Inappropriate staff behavior / protocol
Entered with my sister at the Gig harbor Michaels in WA (8:25-8:39PM) after going to the beach, to see if they had a planter I’d seen on social media. We were the only ones there and almost immediately the cashier started making weird “loss prevention to the camera room” announcements. I’m a former employee and know this is a practice used by some employees to deter shoplifters. I was disgusted by how we were clearly being watched and judged. I left without purchasing anything as the CEM and floor employee guarded the front, and eyed us through the windows as we left. So tense and uncomfortable. Such a shame.
Desired outcome: I would hope this location would be retrained on appropriate customer care. We were not asked if we needed help. We were merely circled and watched.
Resolved; spoke with staff regarding the matter.
Latest Michaels Stores Reviews
Horrible service, violating customer rights, and rip off online 3 of the 11 loops and threads yarn has different shade numbers. Customer service/singer hd6700c sewing machine Mixed Experiences at Michaels Arts & Crafts Store deceptive advertisingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!