Days Inn reviews and complaints 1
View all 755 complaintsDays Inn - Room not cleaned properly
Our stay 12/09/20 - 12/12/20 at Days Inn, Port Angeles, WA 98362. The night of 12/10/20, my granddaughter complained that something was poking her in our bed. When we tore the bed apart we found sticks and pills between the mattress and mattress pad. I called the office immediately, no response. I put all items in a bag and after we re-made the bed, which included turning the mattress over, I took the items to the office which was closed. The next morning I submitted these items to the office and reported that our room had not properly been cleaned upon checkin. That our room was not cleaned on any of the 3 nights that we were there, except upon request our room was vacuumed. A homeless person was going through the garbage outside our room. I called and reported this immediately. However, this garbage can had not been emptied prior to this incident. It seemed that it was passed by during normal hours of cleaning.
My two main concerns (1) what if these were needles, (2) this tells me that during Covid-19 pandemic that these rooms are NOT being sanitized per Pandemic safety and sanitizing protocols. I feel as though we should be fully refunded our this inconvenience. I came to Port Angeles as my high school classmate passed away from lung cancer.
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