Menu
For Business Write a review File a complaint
CB Furniture Stores Ashley HomeStore 2508 S 38th St, Tacoma, WA, 98409, US
Ashley HomeStore company logo
Ashley HomeStore
reviews & complaints
Ashley HomeStore company logo

Ashley HomeStore

2508 S 38th St, Tacoma, WA, 98409, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 9:00 pm
ComplaintsBoard
D
11:46 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ashley HomeStore - Furniture - sectional sofa

Advertisement about Ashley Home Store caring is not entirely accurate.
23 Nov purchased 5 piece sectional sofa. 28 Nov delivery. Left facing recliner did not match the rest. After calls to Customer Support 3 times, finally got approval to swap out the piece. On 5 Dec a new left facing recliner was delivered. It was worse than the first. Both pieces were removed by order of customer service. Do not know if one will be delivered as replacement.
Trying to call customer service never gets us anywhere. Personal visits to the store are necessary and with luck something might get done.
We feel that they really are not concerned with customer satisfaction as returns are not allowed and refunds are not given.

Read full review of Ashley HomeStore
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.