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CB Beauty and Well-being Ulta Beauty 4502 S Steele St STE 1660, Tacoma, WA, 98409, US
Ulta Beauty company logo
Ulta Beauty
reviews & complaints
Ulta Beauty company logo

Ulta Beauty

4502 S Steele St STE 1660, Tacoma, WA, 98409, US
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1 complaint
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Website
www.ulta.com
Phone number
+1 (253) 317-2978
Category
Beauty and Well-being
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm

Ulta Beauty reviews and complaints 1

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8:53 pm EST
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Ulta Beauty - Manger

On November 16th 2023 at 5:30pm I went into Ulta to return some products that were given to me from a client. I am a hairstylist and get gifts all the time. I wanted to return the products for a in store credit. I explained the situation and provided my Washington State drivers license to the manager. The manager kept looking at my id and me and then she’s like your not 5”5 and handed me my id back and said she didn’t feel comfortable doing the return. She embarrassed me and made me feel so uncomfortable. What kind of customer service is that? That is like telling someone they are fat because their drivers license says they weigh this much!

Claimed loss: $150 in product

Desired outcome: Please provide me a refund with an extra dollar amount for the embarrassment!

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