CB Banks USAA this is about my auto insurance canceled

USAA review: this is about my auto insurance canceled

andrew chism of baltimore, US

Oct 23, 2023 5:11 pm EDT

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I am a 23 years and 4month retired Air force member who been with Usaa every since 2005. I recently reopened my car insurance coverage in Aug I paid $218.

after i tryed to call usaa.for my next payment due, I was told that the policy has been canceled because of non payment. I had auto deduction thinking that it was paid.So i offered to reinstate my insurance and the woman said i couldn't. to add insults to injury, she said she sent 2 emails,i have over 1000 unopened email because i don't sit on my computer all the time, but i never got a mailed reminder. This stuff is really getting anoying , because it went to collections, Now according to your information over the phone, a recording always comes on saying because the the corona virus impacted the way you do business if i have any problems with making my pays ment they would work with me to resolve the issue. Now i am requesting some one to talk to that department so that i can get my Car insurance reinstated.

you can call me at [protected] as soon as possible because i need my insurance. Please and thankyou

Desired outcome: I want someone to contact the car insurance department requesting to allow me to reinstate my policy, since when usaa start sending non payments to collects

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USAA phone numbers

+1 (800) 531-8722
+1 (800) 531-8722

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Customer Service

+1 (210) 531-8722
+1 (210) 531-8722

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Customer Service

+1 (800) 472-8722
+1 (800) 472-8722

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Individual Retirement Accounts

+1 (877) 899-6325
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+1 (800) 258-4060
+1 (800) 258-4060

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Real Estate Rewards Network Assistance

+1 (800) 531-8555
+1 (800) 531-8555

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Roadside Assistance

+1 (888) 452-7754
+1 (888) 452-7754

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Auto Glass Repair & Replacement

+1 (877) 314-2255
+1 (877) 314-2255

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Financial Planning

+1 (800) 292-8294
+1 (800) 292-8294

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Survivor Relations Team

+1 (210) 456-6310
+1 (210) 456-6310

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Accessibility

+1 (210) 282-1888
+1 (210) 282-1888

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210-531-USAA
210-531-USAA

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800-531-USAA
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customerservice@usaa.com

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9800 Fredericksburg Road, San Antonio, Texas, 78288, United States

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