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UTV Source Reviews 6

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UTV Source Disappointing Experience with UTV Source: Poor Communication and Customer Service

I gotta say, I was pretty disappointed with my experience at UTV Source. I mean, I've been trying to get in touch with them for weeks now, and every time I call, it's the same thing. "Next week, next week." I don't know about you, but I don't have time to wait around for three months just to get a simple answer to my question.

And don't even get me started on the customer service. I finally got through to someone today, and let's just say it wasn't the most pleasant conversation. The lady on the other end of the line was rude and unhelpful, and to top it all off, she hung up on me! Can you believe that?

Overall, I would not recommend UTV Source to anyone. The lack of communication and poor customer service just isn't worth it. Save yourself the hassle and go somewhere else.

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UTV Source Disappointing Customer Service and Wrong Product: My Experience with UTV Source

I gotta say, I was pretty disappointed with my experience at UTV Source. I mean, don't get me wrong, they've got some pretty sweet stuff on their website, but when it comes to customer service, they're seriously lacking. I tried calling them up a few times to ask some questions about their products, but nobody ever picked up. And when I sent them an email, it took them a whole two days to get back to me. I mean, come on, guys, I don't have all day to wait around for a response.

But that's not even the worst part. When I finally did place an order, they sent me the wrong product! I mean, seriously, how hard is it to get an order right? And to top it all off, they don't even offer expedited shipping, so I had to wait even longer to get the right product.

Overall, I wouldn't recommend UTV Source to anyone. Sure, they've got some cool stuff, but their customer service is seriously lacking. If you're looking for a company that actually cares about their customers, I'd suggest looking elsewhere.

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UTV Source Disappointing Customer Service Experience with UTV Source

I recently made a purchase from UTV Source (utvsource.com) on December 29, 2022. I was really excited to receive my order, but unfortunately, I haven't received any tracking information yet. I tried calling their customer service/order support line, but I was on hold for over 30 minutes and no one ever answered. I was really disappointed with the lack of customer service.

After waiting on hold for so long, I decided to send two emails to their customer service team. It's been four days now, and I still haven't received a response from them. I'm starting to get worried that my order won't arrive on time.

The only positive thing about my experience with UTV Source is that I used Amazon Pay to make my purchase. I read a review online where someone said that one of their employees had taken credit card information and tried to use it in Dallas, Texas. I'm glad that I used Amazon Pay because it's a secure payment method that protects my personal information.

Overall, I'm really disappointed with my experience with UTV Source. I wish their customer service was better and that they would respond to my emails. I hope that my order arrives soon and that everything is in good condition.

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UTV Source Disappointing Experience with UTV Source: Missing Whip and Slow Refund Process

I ordered two whips from UTV Source, but unfortunately, I only received one. I was pretty disappointed, so I filed a complaint with the company. They told me to send the one whip back and promised to issue a refund. However, it took almost three weeks for them to receive the whip and another week and a half to process it. It was a bit frustrating, to say the least.

Finally, two days after they received the whip, I got an email saying that a package had shipped. I was hopeful that it was the missing whip, but I emailed them to confirm. I told them that if it wasn't two whips, I would prefer a refund. Unfortunately, a week later, I received the package and it only contained one whip. I was pretty upset and felt like they weren't taking my concerns seriously.

Honestly, I'm not sure what's going on with UTV Source. It seems like they're having some serious issues with their inventory and shipping processes. I don't think they deserve a one-star rating, but I'm pretty disappointed with my experience. In the end, I'm out $210, which is a lot of money for me. I hope that my review will help other people avoid similar problems in the future.

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UTV Source UTV Source Review: Lack of Communication and Frustration with Order Processing

My husband and I recently had an experience with UTV Source (utvsource.com) that left us feeling quite frustrated. We placed an order for a tire on April 13, 2021, with the expectation that it would be shipped within 2 to 3 days. However, two weeks later, the tire was still in processing mode and we had not received any updates on its status.

We attempted to contact UTV Source through various channels, including phone, email, and chat, but unfortunately, we were unable to get a response. Despite our efforts, no one answered our calls or responded to our emails. This lack of communication left us feeling like we had been scammed.

As customers, we simply wanted to know the status of our order and why it was still processing after such a long time. It was frustrating to realize that UTV Source had taken our money, yet we were unable to speak with anyone to get answers. In our opinion, this behavior is unacceptable and suggests that UTV Source is not a trustworthy company.

Overall, we were disappointed with our experience with UTV Source. We would caution others against doing business with this company, as it appears that they do not prioritize customer service or communication. If you are looking for a reliable and trustworthy source for UTV parts and accessories, we recommend looking elsewhere.

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UTV Source Terrible Experience with UTV Source: Lack of Communication and Organization

- I had a terrible experience with UTV Source. I ordered a fuel tank and mounting kit for my new side by side in November of 2021. When I inquired about the status of my order in January and March, they couldn't give me any information. Finally, in May, the mounting kit arrived, but there was still no sign of the fuel tank and no status update available.

I decided to send the mounting kit back via USPS, but I didn't track the package. When I called UTV Source on June 27th to ask about the delay on the fuel tank, they told me that it was on backorder. I also mentioned that I had returned the mounting kit in May, but they had no record of it. The customer service representative even questioned why I would send it back if I didn't have the tank yet.

Two months later, I finally received the fuel tank - without any warning or announcement. Keep in mind that I had already paid for everything back in November. To make matters worse, the packing slip in the tank box was completely blank.

Overall, I was extremely disappointed with my experience with UTV Source. The lack of communication and organization was unacceptable, and I would not recommend this company to anyone.

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Is UTV Source Legit?

UTV Source earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: UTV Source stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights UTV Source's reputation as a trustworthy leader in their field. Customers can rely on UTV Source's services, assured they're dealing with a highly reputable and fully legitimate company.

UTV Source has claimed the domain name for utvsource.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Utvsource.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Utvsource.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up UTV Source and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Utvsource.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About UTV Source

Screenshot UTV Source
UTV Source is a leading online retailer of UTV (Utility Terrain Vehicle) parts and accessories. The company has been in business for over a decade and has established itself as a trusted source for high-quality UTV products. UTV Source offers a wide range of products from top brands in the industry, including Polaris, Can-Am, Yamaha, and Kawasaki.

The company's website, utvsource.com, is user-friendly and easy to navigate. Customers can easily find the products they need by using the search bar or browsing through the various categories. The website also features detailed product descriptions, specifications, and customer reviews to help customers make informed purchasing decisions.

UTV Source's product line includes everything from tires and wheels to suspension systems and lighting. The company also offers a variety of accessories, such as winches, bumpers, and roof racks, to enhance the functionality and appearance of UTVs. UTV Source's products are designed to withstand the rigors of off-road use and are made from high-quality materials to ensure durability and longevity.

In addition to its extensive product line, UTV Source also offers exceptional customer service. The company's knowledgeable staff is available to answer any questions customers may have about products or orders. UTV Source also offers fast and reliable shipping, with most orders shipping within 24 hours.

Overall, UTV Source is a top choice for UTV enthusiasts looking for high-quality parts and accessories. With its extensive product line, user-friendly website, and exceptional customer service, UTV Source has established itself as a leader in the UTV industry.
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  1. UTV Source Contacts

  2. UTV Source phone numbers
    +1 (900) 900-8005
    +1 (900) 900-8005
    Click up if you have successfully reached UTV Source by calling +1 (900) 900-8005 phone number 0 0 users reported that they have successfully reached UTV Source by calling +1 (900) 900-8005 phone number Click down if you have unsuccessfully reached UTV Source by calling +1 (900) 900-8005 phone number 0 0 users reported that they have UNsuccessfully reached UTV Source by calling +1 (900) 900-8005 phone number
  3. UTV Source emails
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  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024

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